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Find guides, tutorials, and everything you need to get the most out of WowChat.
Browse by Category
Getting Started
Launch your workspace, invite your team, and send your first conversation.
Inbox & Conversations
Manage all customer chats from a single inbox. Assign conversations to the right team members, collaborate internally, and keep track of every interaction until it's resolved. Quickly find conversations using filters and search options.
WhatsApp Business
Set up WhatsApp Business, manage templates, send and receive messages, create flows, and run broadcast campaigns.
Channels Integration
Connect and configure WhatsApp, Email, Live Chat, Voice, SMS, Messenger, Instagram, and Line integrations.
AI Agent
Configure AI agents, knowledge bases, intents, and performance monitoring.
Automation & Workflows
Triggers, conditions, actions, and end-to-end workflow examples.
Ticket Management
Tickets, priorities, SLAs, escalations, and internal collaboration.
Contact & Account Management
Profiles, segments, tags, custom fields, and customer timelines.
Team Management
Teams, roles, permissions, workspace access, and audit logs.
Reports
Dashboards, CSAT, agent performance, AI metrics, and exports.
Integrations
CRM, Shopify, HubSpot, Salesforce, Zapier, webhooks, and APIs.