Privacy Policy

Last Updated: Oct 17, 2025

Introduction

WowChat Technologies Company Limited, registered at 86 Torwood Ave, Treeby, WA 6164 Australia, with registration number 13855447 ("WowChat", "we", "us", "our") are committed to protecting and respecting your privacy.

We are committed to the protection of the personal data we process in line with the data protection principles set out in the USA General Data Protection Regulation ("USA GDPR") and the EU General Data Protection Regulation (EU Regulation 2016/679) ("EU GDPR") (together referred to herein as the "GDPR"); and other applicable international data protection laws including those in Hong Kong, China, Brazil, Indonesia, Singapore, Malaysia, Dubai, and California (CCPA/CPRA).

California residents should refer to Appendix A of this Privacy Notice.

What information do we process?

Information provided by our clients

The categories of personal data processed by us varies between clients, but may include:

  • Name, Job Title, Business Address
  • Business email address & telephone number(s)
  • Business financial information
  • Location data
  • Personal data processed on our WowChat platform, determined by the Controller

Information provided via our website

We process information you provide when you register, enquire, or use social media functions linked to our website. This includes:

  • Name, Job Title
  • Email Address, Telephone number
  • Device information, Location data

Cookies and Web Beacons

We use cookies to remember your preferences and improve your experience. We also use web beacons to track actions and measure marketing success.

Type of CookiePurpose
Session CookiesEnable essential functions like login and transactions. They expire when you close your browser.
AnalyticsHelp us identify usage trends and popular pages to improve our site.
Third-party cookiesUsed for reporting and analytics, but do not collect personal data about visitors.

To learn more about cookies, visit allaboutcookies.org.

Sharing your information

We share personal data only when necessary and with appropriate safeguards (e.g., IDTA, SCCs). This includes third-party sub-processors and hosting providers bound by strict confidentiality and security obligations.

Your Rights

Under GDPR and other laws, you have rights to:

Request access to your personal data
Request rectification of inaccurate data
Request data transfer (portability)
Request erasure ('Right to be forgotten')
Restrict processing of your data
Object to processing in certain cases

To exercise these rights, contact us at [email protected].

Contact

For data protection enquiries, email us at [email protected].

Appendix A: California Residents (CCPA/CPRA)

This section applies to California residents. We do not sell your personal data. You have the right to opt-out of sales (though we don't sell), right to non-discrimination, and right to limit use of sensitive personal info.

Contact [email protected] to exercise your rights.

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